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OFFSHORE OUTSOURCING Why outsource to Eicra Custom Web Development Dedicated Staffing HR & Web Developers E-Commerce Solutions Dedicated Staffing Client testimonials Outsourcing Web 2.0 Php MySql outsourcing Pre press graphics Design Logo & Banner Design Custom Web Template PSD TO HTML & Templates

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Web Design Support

In today's age of Internet revolution, Email Support has emerged out as the most preferred way of catering to customer's post sales requirements. Apart from being cost effective in terms of low initial cost and maintenance free, E-Mail Support also caters to your customers' requirements quickly and delivers solutions directly in their mailbox. And what's better than Web Design Outsource India to fulfill your E Mail Support needs. From our setup in the Indian Sub Continent, we use our technical expertise, interwoven with sharp communication skills to deliver answers of your customer's queries quickly on their email box. We hold expertise in Shareware Software, eBooks, Web Portals and Web Hosting domains and our experience in software development have also helped us in quickly understanding technical issues. At Web Design Outsource India, we understand the importance of quality human resource. We offer Email Support for both technical as well as non-technical products/services. For technical support, we employ Microsoft Certified Engineers and ensure that they have keen eye in gaining technical details and possess the expertise to handle your client's queries efficiently.

Open Help Desk Ticket

In order to get support please submit our online ticket. Our help desk operator will response to you within 06 hours

http://support.eicra.com

Email Support

If your business does not permit high initial investment in terms of After Sales Support; 24x7 Email Support provides the cost effective way to cater your customer requirements quickly.

info@eicra.com

Direct Call Us

In order to get support please submit our online ticket. Our help desk operator will response to you within 06 hours

Please call +01921096842-3

Live Chat

By providing Live Chat Support to your customers, you can cater their problems instantly irrespective of the fact whether they are next door or across the shore.

Please call +01921096842-3

Remote Technical Support

We provide end-to-end solutions that contribute truly significantly to cost savings, and help clients from the burden and complexity of managing a technical help desk. Our staff increases the efficiency and effectiveness of the service desk, often delivering a level of service and support that outperforms our client's internal resources. We help companies meet the challenge of providing excellent technical support, with services designed to rapidly diagnose and solve customers' problems. The end users enjoy responsive service, while our clients benefit from higher customer satisfaction and lower technical support costs. Apart from strengthening our human resource, we also invest regularly in infrastructure and technology. We are successfully offering Tier1 & Tier2 Support to many of our international clients and are continuously adopting latest industry standards to upgrade our services. Our experience of serving various business domains has also helped us in creating comprehensive knowledge base of most commonly asked questions, thus enabling us in sorting out customer queries more efficiently and in minimum possible time.

Snapshot

Dedicated 24X7 Email Support services for technical as well as non-technical products/services.
Microsoft Certified Engineers to provide quality technical support to customer's queries.
Quality Tier1 and Tier2 Support as per industry standards.
Extensive knowledge base to answer customers' queries quickly and efficiently.
Services at affordable and competitive prices using globally recognized Offshore Oursourcing Model