We aim to provide our hosting customers with the highest level of technical support around the clock. If you are tired of unfriendly, unresponsive and unhelpful support staff then we might just be the breath of fresh air you have been looking for.
We believe all our web hosting customers deserve nothing less than the best 24hr technical support.
You can chat LIVE to fully qualified support staff any time of day 24 HOURS A DAY!
Or you can email our dedicated support email address on any day, at any time and you will receive a response from one of our technical support staff within 60 minutes*.
In addition to live chat and email support you have access to our growing collection of knowledgebase articles which explain how to do common tasks like creating email accounts and uploading files.
For more information on our support services refer to our Support Policy
* We aim to respond to 90% of all customer support email queries within 60 minutes. Each of our trusted advisors is here to help, offering world-class customer support 24/7/365 through our online customer service center and keeping you up and running with guaranteed uptime.
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Touch Support offers a suite of world-class outsourced technical support services to web hosting companies of all sizes. Choose from a wide range of support options including Help Desk, Live Chat, and Phone support for a complete outsourced solution. Experience the support excellence 50,000 end users world wide do each day! |
Touch Support provides regular and complex server administration at surprisingly affordable rates. Our system administrators are seasoned industry veterans and ready to tackle even the most complicated issues. Each server administration plan includes our highly acclaimed 24/7 server monitoring solution! |
cPanel Licensing |
cPanel Licensing |
Touch Support is now an authorized cPanel Distributor! Prices for external licenses begin at $43/mo. Volume discounts apply. VPS Licensing Now Available! |
We are currently accepting orders for Helm and Plesk support on Windows. Touch Support is now able to offer our multi-platform clients a complete support solution! |
| Get Technical Support |
Get Quick Answers |
To request technical assistance from our Technical Team we have created a special Help Desk system through which you get fast, professional and friendly help at any time. |
For quick answers to most of your questions, we have created a comprehensive knowledge base. In it you will find answers to over 1000 questions encountered by other clients. |
With EicraSoft you will get 24/7 fast and friendly technical assistance from a professional Technical Support Team. In addition, you will have access to a comprehensive knowledge base where you will find answers to real clients' questions and brief tutorials section from which you will get information for fast and easy way to build your website.
Why EicraSoft Web Hosting...
Based in India, EicraSoft Web hosting is a leading Web hosting service provider that integrates latest Internet technology with your business strategies and operations. Being a cost effective and reliable web hosting company in India, we are committed to provide a complete range of fully customized web hosting solutions & services, most suited to meet your Web hosting needs. No matter what you require, EicraSoft Web Hosting can always come up with a great Web hosting package just right for you. Having its dedicated servers, EicraSoft Web Hosting offers dedicated web hosting services that manage internet hosting services where the client leases an entire server not shared with anyone.... So that you may emerge as a winner every time, when it comes to better visibility, greater connectivity and optimum business growth.
- Sufficient storage space for your site files and databases
- Flexible bandwidth to cope with your peak traffic
- Reliable 24 hour operation, 365 days a year
- Choice of web hosting with a Unix or Microsoft platform
- Secure servers for confidential transactions
- Good server response times
- Quality visitor monitoring statistics
- Reliable email service
- Optional control panel for hands on access
- 24 x 7 x 365 Server Monitoring
- Daily Server Back-ups
- 99.9% Web Server Uptime
Hosting Plan Features:
- Web Hosting Control Panel
- MS FrontPage Website Hosting
- PHP 4.3.10, CGI, Perl 5.8.4, MySQL 4.0.20
- ImageMagick Support
- Unlimited Email and FTP Accounts
- Fast, Free 24/7 Tech Support
- Web Site Hosting Help Forums
- Banner Free
- Ecommerce shopping carts
- Detailed web hosting statistics
- SSH2 Shell Access
- 30 Days Money Back
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Hosting Plan Features:
- SPAM and Virus filters
- Own CGI-bin
- PHP and MySQL
- Unlimited FTP access
- Web based email
- No additional bandwidth fees
- Outstanding service and support
- Control Panel
- Web based file management
- Front Page Extensions
- Server Side Includes
- Triple data backup
- Detailed Web Statistics All plans include:
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